On February 19, 2026, a significant legal battle emerged in Pakistan as a citizen, Talha Korai, filed a Rs. 2 million lawsuit against a private telecom operator due to a mobile app glitch. The Karachi local court has mandated a formal response from the telecom company, highlighting the growing frustrations among users regarding service reliability. TechJuice reported that this incident underscores the increasing accountability that telecom companies face in the digital age, as consumers become more aware of their rights and the legal avenues available to them. Korai's case reflects a broader trend of dissatisfaction with telecom services in Pakistan, where glitches can lead to substantial financial losses for consumers.