On February 25, 2026, the Pakistan Telecommunication Authority (PTA) announced the launch of two significant initiatives aimed at enhancing telecom services in the country. The first is the 'PTA Digital Assistant', a tool available on WhatsApp that aims to facilitate telecom consumers by providing guidance on services and outlining complaint procedures. Users can access this service directly by messaging the number 03150055055. The PTA emphasized that this initiative is part of their commitment to improving customer service and accessibility, stating, "This new tool provides ease and facilitation to telecom consumers."
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Pta Launches Digital Assistant And Gis Portal For Telecom
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On Feb 25, 2026, PTA launched a WhatsApp Digital Assistant for telecom support and a GIS web portal to monitor network coverage, enhancing service quality and accessibility across Pakistan.
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