The Karachi Consumer Protection Court ruled in favor of a citizen whose refrigerator, purchased in December 2021, malfunctioned in January 2024, well within the warranty period. The retailer had claimed a 12-year warranty but later argued it was only valid for one year. The court found this excuse unacceptable and mandated the company to provide a new refrigerator immediately, alongside a fine of Rs 40,000.
OTHERPublished 25 Apr 2026 • Published 5h ago
Karachi Consumer Court Orders Refrigerator Replacement and CEO Arrest
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On April 24, 2026, a consumer court in Karachi ordered a company to replace a defective refrigerator and imposed a fine of Rs 40,000, emphasizing consumer rights. This ruling follows a case where a citizen's refrigerator failed well before the end of its claimed 12-year warranty. The court's decision highlights the legal obligation of businesses to honor warranty commitments.
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