On February 18, 2026, a consumer court in Karachi issued a notice to a private mobile service company after a citizen filed a complaint regarding the company's failure to activate a package despite deducting 823 rupees from their account. The complainant, who has claimed damages of 2 million rupees, stated that they had utilized the company's app to subscribe to a weekly package but received no service. The regional office of the company failed to resolve the issue, and even after sending a legal notice, there was no response. The complainant expressed concerns over the security of digital accounts and stated, "The company has breached trust," highlighting the broader implications of consumer rights in the digital age (Express News). This case underscores the challenges consumers face in the digital marketplace, particularly regarding accountability and service delivery.